FAQ

You've got questions, we have answers.

General

Yes. All of our brands' flashlights have lumen ratings that are tested and verified to ANSI standards. ANSI is the American National Standards Institute and the organization responsible for defining what criteria a light must achieve in order to receive a valid lumen rating.

Yes, ACG stands behind its products across the NEBO, TRUE, Skeeter Hawk, iPROTEC, and THAW brands with a 1-year limited manufacturer's warranty and for HALO branded products with a 90-day limited manufacturer's warranty. Any item purchased from an authorized dealer or authorized internet reseller that does not perform properly due to a manufacturer defect can be returned for a warranty replacement within these time periods. This warranty does not cover normal wear and tear or batteries.

For our flashlights that use alkaline batteries (non-rechargeable), NiMH (nickel-metal hydride) or NiCd (nickel-cadmium) rechargeable batteries will work fine, but with slightly reduced performance. These batteries output a slightly lower voltage than an alkaline which results in the slightly reduced brightness and runtime.

Rechargeable Li-Ion (lithium ion) cells should NEVER be used in our non-rechargeable products. These batteries feature a much higher operating voltage that could damage our products. The only exception to this is any products that use lithium primary (non-rechargeable) batteries, such as our iPROTEC gun lights, rechargeable Li-Ion cells are fine to use with these products. 

Alliance Sports Group, L.P. dba Alliance Consumer Group or ACG Brands for short is a multi-national consumer goods company headquartered in Fort Worth, TX that owns, operates, and maintains several brands of consumer products including NEBO, TRUE, iPROTEC, Skeeter Hawk, THAW, ROMR, Bollinger, and Quarrow.